Payment Information

Credit/Debit Card

We accept the following credit/debit card payment methods, which you can choose the correct option for upon checkout:

  • Visa, MasterCard, Diners and Discovery
  • American Express
  • JCB

Using this option to make payment allows you to add an alternative delivery address to your account (which is done upon checkout).

All cards are processed securely through Sage Pay.

Credit Card Validation

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure.

Verified by Visa and Mastercard SecureCode — online shopping made safer

www.lrseries.com have joined a host of retailers to work together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online.

Verified by Visa and MasterCard SecureCode follow the same principles as Chip and Pin, by helping to protect your card against unauthorised use when you shop via the Internet.

If your bank or card issuer is already a part of this scheme, then you might have already noticed the Verified by Visa or MasterCard SecureCode page appear when you last made a purchase with a participating retailer on the Internet.

If your bank is yet to introduce this security measure then the following information will explain how it works and the added protection benefits of registering.

Online Protection Benefits

  • Shop online with added security and peace of mind.
  • Your personal password is linked to your card only, and not to your computer.
  • This security scheme will help to prevent unauthorised purchases.

How it works

When you reach the checkout process at www.lrseries.com (or any participating retailer) you will have the opportunity to register for either Verified by Visa or MasterCard SecureCode. Simply sign-up for the service following the online instructions that are linked directly to your card issuer, set up your new personal password once your card issuer has confirmed your identity, and continue shopping.

This is a one-off registration process, so you will be able to use the same password for all future purchases you make with participating retailers.

Alternatively you can contact your bank directly to register, or visit Verified by Visa or MasterCard SecureCode for more information.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may be unable to process your order. A different method of payment will be required to complete your purchase.

Cheque/Postal Order

Should be made payable to: L. R. Series Ltd and with funds drawn on a UK bank account.

Orders are dispatched upon cheque clearance.

Disclaimer

Our website does not take your payment at the time you placed your order.

Your payment will only be taken once your order has been processed by ourselves and is ready for dispatch.

You can view the status of your order by logging into your account and clicking on the 'Orders' header.

  • 'Picking in progress' means your order is being processed.
  • 'Card Payment cleared' means your order has been processed, your payment has been accepted and your order is due for dispatch.
  • 'Despatched' means your order has been sent and is in transit for delivery to you by the courier/Royal Mail.

If part of your order is out of stock, but we can stock it quickly, then we may hold your order until all parts can be dispatched as one order.

If a product from your order may be out of stock for some time, then we will notify you and just dispatch (and take payment for) the parts that are in stock.

If any part of your order is out of stock, then you will see that it is shown as 'Unfulfilled' on your packing slip received with your parcel.